Terms and Conditions - Southland Puppies

Ready To Adopt A New Member Of The Family?

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Your New Puppy Gets...

  • A Full Vet Check-up
  • Applicable Vaccinations/Dewormer 
  • Our One-Year Health Guarantee
  • Micro-chipped

Plus  A Southland Puppies Exclusive!

Each puppy includes a valuable bonus "Starter Pack" with a collar, shampoo, blanket, a NuVet sample, and a Complimentary month of Pet Health Insurance!

Keep Reading Below For Our Terms of Purchase & Health Guarantee

By adopting a puppy from Southland Puppies, you agree to be held to the terms & conditions as listed below:

Purchase Agreement

If you wish to purchase any product or service made available through the Service (“Purchase”), including a puppy, you may be asked to supply certain information relevant to your Purchase including, without limitation, your:

  • Email Address
  • First Name
  • Last Name
  • Physical Address
  • Phone Number

By placing a deposit on a puppy, you ("The Buyer") understand the balance of the puppy purchase price is due by cash or check at the time of pickup. The puppy must be a minimum of eight weeks old and the purchase price paid in full/ verified before your puppy is released to go to it's new home.

While your deposit is non-refundable, if the occasion should arise that your reserved puppy should become unavailable for any reason, you will have the choice to pick another available puppy, use your deposit on a future litter, or have it promptly refunded.

The Owner's Responsibility

The owner agrees to take good care of the purchased puppy, housing and feeding it properly, maintaining shots, de-worming and providing the proper physical and emotional care it needs. The owner also assumes all responsibility for any accidents or injuries caused by misbehaviour of the dog, after it is in the owner's possession. The death, injury, or loss of the dog, due to theft, carelessness, recklessness, abuse, neglect, heat stroke, or accident will not entitle the owner to any compensation from the breeder. 

In addition, after the puppy leaves the care of Southland Puppies, the owner assumes full responsibility for all legal liabilities, and/or financial obligations, including vet visits and any additional shots/medical treatments needed.

Refund Policy

Southland Puppies does not offer refunds on puppy deposits, except in the instance the chosen puppy becomes unavailable for any reason. In that case, the purchaser will be given the option of choosing another available puppy, or receiving a full refund of the original deposit amount.

All refunds or replacements of adopted puppies, will be handled as set forth in our Purchase Agreement and Health Guarantee.

Southland Puppies reserves the right to refuse a refund or replacement for any previously purchased puppy if the criteria set forth in the Purchase Agreement and Health Guarantee are not met.

Health Guarantee

The Breeder guarantees that upon purchase, the puppy is in good health, and has been immunized and wormed according to its accompanying health record. We highly encourage you have your vet examine puppy within three days after you've received it. 

We offer a 1 Year Genetic Health Guarantee from Puppy Date of Birth.

We work hard to ensure the genetic health of our puppies, and in the case your puppy is found to have a genetic disorder, (hip or elbow dysplasia, pathological spinal disorder, Luxating patella, continuing open spine, etc, as diagnosed by licensed veterinarian) within one year of purchase, we will exchange your puppy for one of equal value.

In order to make a claim with this Guarantee, the buyer must provide written proof from a licensed veterinarian. Southland Puppies reserves the right to confirm the diagnosis with their own vet. 

This Health Guarantee does not cover common sicknesses, or accidents incurred after the puppy is in your possession. All regular health care maintenance and immunizations are the owner's responsibility. Further, this guarantee is only valid for the purpose of being a companion animal, and does not cover for any other purpose such as breeding, showing,etc.

In the case of a claim, Southland Puppies reserves the right to deny any Claims that do not meet the terms of this Health Guarantee at its sole discretion. Additionally, a claim entitles the original owner of the puppy to a replacement puppy of the same or greater value, but does not entitle the owner to a monetary reimbursement.

Puppy Delivery

Few things are as exciting as going to pick up your pup! We're here to help you coordinate the pickup date, and answer any questions you might have. We offer free delivery up to 1 hour your way from Itasca Tx! Otherwise, we offer fast, safe travel options for delivery of your precious pup, to most places in the United States. For more information, please Contact Us 


Unless otherwise clearly noted, you will receive, along with your puppy, a sample pack of NuVet Supplements. You are not required to continue purchasing NuVet products, however we recommend it for the best results. 

As an official NuVet dealer, we receive a small percentage of your NuVet order when you use our dealer code to order. 

Click the button below to learn more about NuVet products and to order:

Pet Health Insurance

We've partnered with Trupanion (trupanion.com) to bring you a complimentary month of Health Insurance for your new pup! This can be especially valuable during the crucial puppyhood months!

After you enjoy your first month on us, you will have the option to sign up for continued coverage, or simply leave it to cancel.

Click the button below to download a detailed PDF of Trupanion Insurance for your pup!

More Information

Affiliate Links

Our service may contain affiliate links that we receive a small reimbursement for, when used to purchase products or services from those companies. However, we are not liable for any products/services not owned by us and do not guarantee any claims made by those companies.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Southland Puppies. Southland Puppies has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

You further acknowledge and agree that Southland Puppies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about this page, please Contact Us Here.

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