In order to hold or reserve a puppy, we require a small (non-refundable) deposit which is usually 20-25% of the purchase price. This is normally submitted through our website, via PayPal, Credit/Debit Card, or Venmo. (Call us to reserve by check). All puppies are reserved on a first deposit in basis. Your deposit is applied to the final balance due for your puppy.

If your deposit is submitted through our website, a receipt will be emailed to you. Please print it and bring it with you when picking up the puppy. While the deposit is nonrefundable, on the occasion your chosen puppy becomes unavailable for any reason, you will have the option of either a full refund, or another available puppy of your choice.

After placing a deposit on a puppy, the balance of your puppy purchase price is due by cash or check at the time of pickup. The puppy must be a minimum of eight weeks old and the purchase price paid in full/ verified before your puppy is released to go to it's new home.

While your deposit is non-refundable, if the occasion should arise that your reserved puppy should become unavailable for any reason, you will have the choice to pick another available puppy, use your deposit on a future litter, or have it promptly refunded.

The Owners Responsibility

The owner agrees to take good care of the purchased puppy, housing and feeding it properly, maintaining shots, de-worming and providing the proper physical and emotional care it needs. The owner also assumes all responsibility for any accidents or injuries caused by misbehaviour of the dog, after it is in the owner's possession. The death, injury, or loss of the dog, due to theft, carelessness, recklessness, abuse, neglect, heat stroke, or accident will not entitle the owner to any compensation from the breeder. 

In addition, after the puppy leaves the care of Southland Puppies, the owner assumes full responsibility for all legal liabilities, and/or financial obligations, including vet visits and any additional shots/medical treatments needed.

The Breeder guarantees that upon purchase, the puppy is in good health, and has been immunized and wormed according to its accompanying health record. We highly encourage you have your vet examine puppy within three days after you've received it. 

We offer a 1 Year Genetic Health Guarantee from Puppy Date of Birth.

We work hard to ensure the genetic health of our puppies, and in the case your puppy is found to have a genetic disorder, (hip or elbow dysplasia, pathological spinal disorder, Luxating patella, continuing open spine, etc, as diagnosed by licensed veterinarian) within one year of purchase, we will exchange your puppy for one of equal value. In order to make a claim with this Guarantee, the buyer must provide written proof from a licensed veterinarian, and Southland Puppies reserves the right to confirm the diagnosis with their own vet. 

This Health Guarantee does not cover common sicknesses, or accidents incurred after the puppy is in your possession. All regular health care maintenance and immunizations are the owner's responsibility. Further, this guarantee is only valid for the purpose of being a companion animal, and does not cover for any other purpose such as breeding, showing,etc.

Southland Puppies reserves the right to deny any Claims that do not meet the terms of this Health Guarantee at its sole discretion. Additionally, a claim entitles the original owner to a replacement puppy of the same or greater value, and does not entitle the claimee to a monetary reimbursement.